Patient Experience Archives

Acupuncture CPT Codes Cheat Sheet: Simplify Billing & Reimbursements

Acupuncture practices thrive when they provide exceptional patient care—but getting paid on time is just as important. Understanding CPT codes, modifiers, and insurance billing can be challenging, often leading to claim rejections, denials, and lost revenue. This...

Patient Payments 101: 5 Effective Ways to Collect Outstanding Balances

Patient collections make up 20-30% of a practice’s total income. However, a study found that practices only collect outstanding balances at the time of service 12% of the time. Most of the time (67%), providers collect nothing when services are rendered. We...

The Shift to Patient Experience: What Chiropractors Need to Know

The world of healthcare has changed drastically after the pandemic. The healthcare delivery model has changed. Patient expectations have changed. This has also led to the emergence of certain trends that are expected to become major drivers of the chiropractic care...

5 Preventable and Costly SOAP Notes Mistakes (+ How to Avoid Them)

SOAP notes are one of the most widely used documentation formats in chiropractic practices. SOAP (Subjective, Objective, Assessment, and Plan) Notes allow providers to capture detailed information from patients and use the information to gain valuable insights for...

First Impression to Post-Visit: Acquire and Retain More Patients

While many practices continue to remain focused on what happens when patients are physically in the office, most successful practices are taking steps to maximize patient engagement and retention efforts before, during and after patient visits. Modernizing the way you...

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Acupuncture CPT Codes Cheat Sheet: Simplify Billing & Reimbursements

Patient Payments 101: 5 Effective Ways to Collect Outstanding Balances

The Shift to Patient Experience: What Chiropractors Need to Know

5 Preventable and Costly SOAP Notes Mistakes (+ How to Avoid Them)

First Impression to Post-Visit: Acquire and Retain More Patients

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