Practice Login Patient Portal | Sales: (800) 939-0319 | Support: (800) 459-0302

Customer Support Policy

Support hours of operation and step-by-step instructions

Hours of Operation:

Mon-Fri, 8am-5pm (Pacific Time), excluding national holidays.

Scheduled Maintenance:

Scheduled maintenance may occur between 7pm-4am (Pacific Time), during weekends and holidays or with 24 hour notice.

How to Get Software Support for zHealth Basic, Advanced, and Standard Plans:

Step 1:Visit the zHealth Help Center to access how-to articles, video tutorials, feature guides, FAQs, and more.
Step 2:If you cannot find your answer in the zHealth Help Center, choose one of the following options to contact zHealth customer Support:
Email your questions at [email protected]
Call your account manager directly (if you have their contact information)
Call +1 (800) 939-0319

How to Get Support For zHealth Billing Services:

Step 1:If you have your account manager’s direct contact information, please contact them directly.
Step 2:If you do not have your account manager’s direct contact information, call the zHealth Billing Service customer service line at +1 (800) 459-0302.