A well-established chiropractic clinic in Missouri had built a strong reputation and a loyal patient base, but like many growing practices, they hit a plateau. Despite offering quality care, the clinic faced challenges with unfilled appointments, inactive patients, and stagnant revenue. They needed a smarter way to re-engage their existing patients without overwhelming their team.

That’s when they turned to zHealth’s Patient Recall Software.

Designed to automate follow-ups and reactivation efforts, the software identified patients who hadn’t visited in 3, 6, or 12 months and sent out personalized, conversational messages via text, prompting them to reschedule in just a few taps. Unlike manual outreach, these smart automations worked behind the scenes, requiring no extra effort from staff.

The results were dramatic.

• Average Monthly Visits jumped from 180 to 310, a 72% increase
• Monthly Revenue doubled, rising from $11,800 to over $22,000
• Generated nearly $400K in new revenue over 41 months

The clinic’s team called it a “game changer.” What once took hours of staff time became a fully automated, high-converting patient reactivation engine.

By integrating seamlessly with their zHealth chiropractic software, the Patient Recall tool helped the clinic stay connected, fill their calendar, and improve long-term revenue stability, all without hiring additional staff. Download the case study to discover how the clinic achieved these results.

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