Chiropractic billing is a time-consuming and extensive process. If you own a chiropractic practice and manage the billing process yourself, you might feel overwhelmed with a thousand things to do. This applies to your office staff as well who may need to juggle scheduling appointments for patients, speaking to patients, and keeping up with all patient records, bills, claims, etc. The bottom line is if you want to improve the billing process in your practice, get paid faster, and increase revenue, you need billing software built specifically for chiropractors.
Chiropractic billing software is an automated solution that will simplify insurance billing in your practice. With streamlined workflows and automated functionalities, you’ll experience a significant reduction in claim denials, ensuring a healthier revenue cycle and a more prosperous practice. Say goodbye to administrative hassles and embrace the ease and effectiveness of the best chiropractic billing software. There are several advantages of using advanced billing chiropractic medical software. The top 10 benefits are listed below:
1. Improve Billing Efficiency
The primary function of a provider in a clinic is to provide services and care to patients. The main responsibilities of a front desk staff or office manager are intended to be patient management, patient payment processing, and other administrative tasks.
Chiropractic practices that are dependent on manual processes and paper forms waste so much of their provider’s and staff’s time on menial data entry and filing tasks. Utilizing effective chiropractic medical billing strategies, such as using integrated EHR and billing software, can alleviate these burdens. Doing paperwork can prevent providers from spending adequate time with patients and providing care, while handling the workload attached to paperwork can significantly impact staff productivity.
With integrated chiropractic EHR and billing software, chiropractors will no longer have to spend time on patient care documents. It will also free up staff’s time to focus on important things. The software provides quick and easy access to patients’ notes, insurance details, and invoices. With no need for contacting the provider and biller back and forth, the billing process becomes faster. By adapting to automated billing technology, practices are able to increase their rate of claim submissions and handle claims more efficiently.
2. Cut Costs, Save Time
On average, a staff or office manager uses a staggering 10,000 sheets of paper every year, with the cost of one sheet ranging from half a cent to ten cents. Practices using paper-based billing processes spend additional expenses on office supplies like printers, toner, ink cartridges, and envelopes. If you take into account postage and delivery charges for any mailed document, the total cost of a paper-based billing system would be around $10,000-15,000 in a year.
Practices can reduce spending and save staff from hours of unnecessary work by automating the billing workflows with chiropractic software or by outsourcing the billing tasks to one of the best chiropractic medical billing companies. With billing software, there is no need to input the data manually and repeatedly to create invoices or submit HCFA forms. The data can be entered once and providers and staff can access it from any device, anytime. The software removes the need to scan, fax or photocopy every billing sheet. Everything can be done electronically and securely from a cloud-based billing solution. Similarly, by working with a billing company, you can rest assured that your claims are done to the highest level of specificity so you get full reimbursements. When you eliminate the usage of paper forms and bills and cut back on supply usage, the best chiropractic billing software could turn out to be a huge money and time saver for your practice.
3. Faster Reimbursement
The rules governing insurance procedures are as varied as the companies that cover chiropractic services. From Medicare to Aetna, a practice must follow the required chiropractic coding and billing rules and regulations to ensure its providers are reimbursed for their services by payors. The reimbursement process relies upon the biller or coding specialist entering the correct codes, code modifiers, and legibly written patient records (including, but not limited to, patient condition history, examination results, X-Rays, diagnosis of the disease, procedure codes, and other documentation).
Billing software for chiropractors enables complete patient and document management with access to SOAP notes – all at one platform. With a curated list of diagnosis and procedure codes in the software and auto-populated code fields, you or your staff can accurately and quickly capture charges while creating an invoice. With automated billing software, you can create and submit claims with a few clicks and get paid faster.
4. Avoid Costly Billing Errors
Manual errors, input oversights, and coding issues are normally at the root of costly insurance claim rejections and denials. According to a study by a professor at the University of Minnesota, an estimated 30% to 40% of medical bills contain errors. Data input mistakes or human errors can result in a frustrating billing denial and lost revenue. A chiropractic practice management solution with integrated chiropractic insurance billing software automates much of the billing process so there is less room for human errors.
The software does not let you submit HCFA forms (or CMS – Center for Medicare and Medicaid Services – 1500 forms) if they have missing details. If you have entered correct patient details, such as name, policy number, address, and other details, and entered correct diagnosis codes corresponding to the procedures performed in the chiropractic billing software, you can lower the number of claim rejections and denials. The software even highlights errors before a claim is submitted.
Chiropractic medical billing software utilizes a clearinghouse for claim scrubbing. When you post charges, claims are automatically scrubbed by the clearinghouse for accuracy. When a claim has errors, the clearinghouse sends claim error messages to the software. You can rectify the claim errors and send the rebill to the clearinghouse through the software before they go to the payor. This reduces the chances of denials by insurance companies. Also, make sure the claim errors are fixed on the same day to achieve faster reimbursement.
5. Automate ERA Posting
Electronic Remittance Advice (ERA) is an electronic Explanation of Benefits (EOBs) from a payor to a provider about a claim payment. When practices use chiropractic insurance billing software, ERAs are downloaded to the software each time they submit electronic claims. Check all the claim payments in an ERA and if they match perfectly against the billed amount, you or your staff can post the ERA automatically in minutes.
Chiropractic EHR software features like ERA and EOB posting also help to handle secondary insurance filing once the primary insurance payment is posted. In short, a reliable and effective billing system can help a practice increase profitability
and revenue.
6. Stay in Compliance
Keep your patient records and bills & claims secure by digitally storing them in cloud-based chiropractic EHR and billing software. The software can record each new SOAP note, invoice, bill, patient statement, and other records for reference later. Whether you keep the data in the software or send it to patients or staff via email, it is protected by encryption.
7. Go Paperless
The downside of using paper notes and paper bills is that you can’t access them from anywhere. The whole billing process will be much speedier if you can immediately pull patient SOAP notes and patient and insurance details from one central system. Automated chiropractic EHR and billing software generally operate digitally. You or your billing staff will not have to type in the same patient information from paper forms to the invoice or HCFA form. Enter all information once in the chiropractic billing solution and pull any data, anytime, from any device. This reduces paperwork dramatically and helps your practice to go paperless.
8. Fully Automated Workflow
Using chiropractic practice automation software integrated with billing features allows one to benefit from customizable chiropractic SOAP note templates, paperless patient check-in, and easy access to medically necessary documentation for chiropractic insurance claims and patient data. This makes it possible to have all information in one central location and streamline the workflow. With a few clicks, you can find patient information, past notes, and due amount, submit and track claims, generate reports to know your practice’s crucial stats and much more.
9. Track Your Crucial Stats
Insurance auditors and payors produce descriptive statistics to know how your billing and coding compare to others in the chiropractic industry. If the payors are looking at them, so should you! Chiropractic billing software provides detailed payment and charges reports, A/R reports, and patient insurance reports. Track your billing statistics to know what procedures you billed, how much you collected, and so on.
10. Improve Patient Experience
61 percent of patients would switch their providers for a better healthcare payment experience. Healthcare consumers now want more convenient, electronic payment methods. They also like to receive billing statements and receipts via email. Providers using paper and manual processes often fail to meet the demands of consumers. With multiple payment processing services available in billing software, providers can improve the patient payment experience and the entire billing system, as a whole. A study by Accenture revealed that healthcare providers who deliver “superior” customer experience achieve 50 percent higher net margins. Chiropractic practices can realize a significant return on investment with chiropractic billing solutions by aligning consumer demands and payment and collection methods.
Wrapping up
Chiropractic billing is an intricate process. Automated billing software for chiropractors makes sure your billing process is running the best it can. It is worth taking the time to find the best chiropractic medical billing software for your practice if you want to save time and improve cash flow. zHealth provides billing chiropractic medical software that helps you to manage your revenue cycle, from managing invoices, claim submissions, coding, payment processing, automatic ERA posting, reporting, and so much more. zHealth automates your chiropractic practice.
You always have the option of using chiropractic billing services rather than billing in-house, and for some chiropractors, that’s a better choice. No need to hire a separate staff member for coding or billing tasks, and forget about concerns regarding billing backlogs during employee absences. As one of the leading chiropractic medical billing companies, zHealth takes care of all your billing needs so you can focus on your practice’s core aspects, knowing that your billing operations are in expert hands.
To know more about our software or our chiropractic billing services, contact us at +1 (800) 939-0319 or request a free demo online here.
