[This post was originally published on 2nd Sep 2020. It has been updated on 28th July 2025]
Medical billing in chiropractic care has always been complex. From translating SOAP notes into proper ICD-10-CM and CPT codes to navigating payer-specific rules and denials, it’s no surprise that chiropractors and billing teams often find themselves buried in administrative work. Add in the challenge of ever-evolving billing codes and payer regulations, and even the most efficient practices risk claim denials and delayed payments.
Improper coding and inadequate billing services destabilizes the finances of a chiropractic business: 30% of patients on average will leave a chiropractic office without paying their bill. To mitigate this problem, chiropractors find themselves spending upwards of 8-10% of their monthly collections when they outsource chiropractic billing services.
In order to increase the patient experience, organization, and profitability of a chiropractic practice, a reliable and effective automated insurance billing system must be in place.
Why Automation Matters More Than Ever in 2025
A recent industry report from InstaMed shows that 84% of providers find collecting payments from patients more difficult than five years ago.
Denial rates have steadily increased, with providers seeing rejection rates as high as 10% to 15%.
This means it is not just a billing issue, it’s a profitability crisis.
The administrative burden on staff has grown, especially for small- to mid-sized chiropractic clinics. Front desk teams and billing departments are under immense pressure to manually manage eligibility checks, submit clean claims, follow up on denials, and reconcile payments, all while maintaining a positive patient experience.
As operating costs continue to rise and reimbursement becomes more complex, practices can no longer afford inefficiencies in their billing process. Manual billing systems often lead to human error, delayed payments, and staff burnout.
That’s why automated medical billing software have shifted from being a “nice-to-have” to an absolute necessity in 2025.
Automated solutions like zHealth software help clinics reduce manual effort, increase claims accuracy, and ensure timely reimbursements. From claim submission and tracking to batch ERA posting, zHealth’s billing automation tools are designed to address the very challenges clinics face today.
How zHealth Helps Chiropractors Automate and Simplify Billing
zHealth’s All-in-One Practice Management & Billing Software helps chiropractic clinics move away from outdated manual processes and toward a streamlined, efficient, and profitable future.
1. Code Accuracy, Every Time
Accurate coding is critical for fast reimbursements and avoiding claim denials, but staying on top of ever-changing ICD-10 and CPT codes can be a major challenge. With zHealth, chiropractors no longer have to rely on memory, spreadsheets, or outdated codebooks.
Our automated billing software features a built-in, always up-to-date database of ICD-10 and CPT codes that’s designed specifically for chiropractic practices. With our automated billing system software, you can:
- Quickly search and select diagnosis and procedure codes using intuitive keyword search or body region filters.
- Add supplements, supplies, or custom services to claims with just a few clicks, no manual entry or retyping needed.
- Avoid coding errors with context-aware suggestions and validation checks that help ensure each claim is clean before submission.
This not only improves claim accuracy but also speeds up the billing cycle, minimizes rework, and boosts your bottom line. Whether you’re dealing with spinal adjustments, therapeutic procedures, or nutritional services, zHealth’s medical billing software for chiropractors helps you code confidently, every time.
2. Claim Validation Before Submission
Insurance claim denials are often caused missing patient or provider information, or missing diagnosis pointers. That’s why zHealth automatically performs an initial claim check before submission to ensure you’re not missing any of the essential data required to generate and send the claim successfully. The system scans for:
- Missing demographic or provider details
- Incomplete visit documentation
- Required fields for claim submission
Important Note: While zHealth helps reduce errors with built-in checks, it’s still essential to review and verify the accuracy of ICD-10 and CPT codes before final submission. This ensures compliance and maximizes your reimbursement potential.
With the right tools and a quick verification step, you can avoid unnecessary denials and speed up your payment cycle.
3. Instant Billing Documents and Statements
With zHealth’s automated patient billing system, you can generate professional, accurate billing documents in seconds, right from the patient chart or billing screen.
Whether your patient needs a detailed visit invoice, a monthly billing statement, or a abbreviated billing statement, it’s all just a click away.
Key benefits include:
- Visit-specific invoices that reflect charges, payments, and insurance info instantly
- Monthly statements that consolidate outstanding balances and simplify follow-ups
- Customizable receipts that meet the needs of both payers and patients
- Elimination of manual calculations, reducing errors and saving staff time
From front-desk to follow-up, zHealth offers makes billing documents effortless, so your team can focus on care, not paperwork.
4. Fast, Paperless Claim Submission
zHealth streamlines your entire insurance claim process by enabling fully electronic submissions to all major payers in just one click.
Thanks to our built-in clearinghouse integration, your team can:
- Submit claims instantly, no printing, faxing, or mailing required
- Track payer responses in real-time, so you know exactly when a claim is received, accepted, or needs follow-up
- Avoid rejections and lost claims that often happen with manual processes
- Monitor the entire claim journey with a transparent audit trail that logs every status update
This not only shortens your reimbursement cycle but also reduces admin workload and keeps your cash flow moving. With zHealth’s chiro insurance billing software, your billing becomes faster, cleaner, and more predictable.
5. Automated ERA & EOB Posting
Manual payment posting is time-consuming and prone to errors. zHealth’s automated claims payment solution eliminates the need for manual data entry by automatically processing and posting:
- Electronic Remittance Advices (ERAs) from insurance payers
- Explanation of Benefits (EOBs) for quick reconciliation
- Patient co-pays, deductibles, and remaining balances
With automation handling the bulk of payment reconciliation, your billing team can:
- Save hours each week by avoiding repetitive posting tasks
- Minimize human error that leads to reporting discrepancies or follow-ups
- Speed up revenue recognition with faster, more accurate financial records
- Focus on high-value work like managing denials, verifying benefits, or improving patient collections
It’s a smarter, faster way to keep your books balanced and your team productive, all while giving your patients and staff a smoother billing experience.
What Makes zHealth Different?
Unlike generic billing systems, zHealth is purpose-built as medical billing software for chiropractors, with workflows and automation features designed specifically for your practice needs. Here’s why it stands out:
- 72-hour implementation: Get up and running in less than 3 days
- Minimal training required: Intuitive UI built with chiropractic workflows in mind
- All-in-one platform: Scheduling, SOAP notes, billing, and payments in one place
- Real human support: Work directly with our billing specialists for complex issues
Results That Speak for Themselves
Across 2024-2025, zHealth billing users have reported:
- > 98% First-Pass Claim Acceptance Rate
- > 95% Claims Are Paid
- Reduction in Claim Rejections and Denials
- Better Cash Flow and Revenue
Whether you’re a solo practitioner or a growing group clinic, zHealth empowers you to focus more on patients, and less on paperwork.
Ready to Increase Collections and Reduce Denials?
Chiropractors who use zHealth’s automated billing features consistently report fewer errors, faster payments, and better staff productivity. If you’re ready to stop losing revenue due to claim denials, outdated codes, or billing backlogs, zHealth can help.
Book a free demo today to see how zHealth’s automated medical billing software works in real-time.
Related Articles:
Best Practices To Improve Chiropractic Billing Accuracy And Cash Flow
The Complete Handbook To Solving Chiropractic Billing Challenges In 2025
11 Top Reasons To Integrate Your Chiro EHR Software With Billing Systems
5 Chiropractic Medical Billing Strategies To Boost Your Monthly Revenue
