Patient Communication Archives

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10 Powerful Patient Touchpoints That Turn First Visits into Long-Term Patients

76% of Americans say they did not have a positive healthcare experience in the past three months. Additionally, 33% of patients with a bad experience say they will switch providers. Every interaction your clinic has with a patient either builds loyalty or weakens it. ...

The Secret Connection Between Appointment Reminders and Profitability

[This post was originally published on 25th October 2021. It has been updated on 14th October 2025.] As a chiropractic practice, your primary mission is clear: deliver exceptional care to every patient who walks through your doors. You genuinely care about your...

3 Crucial Patient Communication that Most Chiropractic Practices Miss

[This post was originally published on 21st January 2022. It has been updated on 15th May 2025] In chiropractic care, patient communication is more than just sending appointment reminders, it’s about building lasting relationships, enhancing patient satisfaction, and...

How to Use HIPAA Compliant Text Messaging for Effective Patient Communication

Text messaging with patients? Do I need a texting platform for my clinic? Yes, you do. 88% of customers say they want to receive texts about appointments, yet only 62% say that their clinic are texting for it Texting is no longer just for personal conversations with...

Why Patient Engagement is More About Conversational Messaging

For Dr. Shawn Jacobs, a doctor of chiropractic and the owner of a chiropractic practice in San Francisco, patient communication looked more like a game of phone tags, 3 months ago. Phone lines were always tied up with front desk staff making up to 100 calls a day...

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