Does it provide support to your front staff?
From online booking of appointments to customizing your calendar to your needs is a basic requirement for every clinic. Most Online Practice Management Software systems not only should do that but also should provide customizable patient check in forms that patients can fill in when booking their appointments online or when they show up in clinic. These forms once filled in should auto populate your SOAP note thus making your workflow easier.
Is your EHR customizable?
Most chiropractors have different workflow and different templates that they have built over the years to suit their needs and streamline their workflow. When your review a new EHR look through their SOAP section to see if it provides all the fields you need and can they create templates for you that you use frequently. Before you sign up for a software , make sure it is customizable to your needs.
Is it easy to use?
Most Online Practice Management Software systems boast of this feature but only a few will actually do that. Reason being that they were built by people who are never going to use them. So look for a software that was built for ease of use. Always go for a detailed demo and ask a lot of questions that are pertinent to your clinic needs at the time of demo. Also trying it out for yourself may be the best way to find out.
Does it provide any customer management tools?
Some chiropractors end up with a software that is very basic and does not provide any tools to help manage your practice better. When choosing a software for your practice, keep in mind that a software that provides features and tools to manage the patient and take away some of the work from your staff will be more economical in the long run. So in the long run you will end up not only saving some money but also build your practice. So look for a practice management software that has features like ability to send surveys to your patients, communicate with patients via text or email etc.
Is it all in one software?
Practice Management Software features should include online calendar and appointment bookings, easy patient check in, good quality notes, billing , post visit automatic surveys and automatic payment reminders. If your software does not provide all these features then you need to look for a new one.
To summarize, a Practice Management Software that limits your clinic potential is not the right one for you and is a sign it is time to transition to a different one that meets your clinic needs.
Frequently Asked Questions
Q1: Why do I need chiropractic practice management software?
A1: Efficient chiropractic practice management software eliminates many of the tedious tasks that take up too much of your time and that of your staff, allowing you to spend more time focusing solely on patient care. Good chiropractic practice management software reduces your overhead costs, indirectly increasing your revenue.
Q2: How Chiropractic Practice Management Software Can Improve Profits & Revenue?
A2: Chiropractic practice management software provides chiropractors with every tool they need to run an efficient, effective practice. From the minute the patient walks in the door until they leave, it enables patients to have the smoothest experience possible. And when communication is enhanced between patient-practice and your staff, you’ll notice an increase in smoother workflow and revenue.
Q3: What is the purpose of practice management software?
A3: Quality chiropractic practice management is equally as important as quality patient care. The purpose of chiropractor practice management is to enhance practice efficiency and patient satisfaction & quality delivery of patient care.
