Struggling With Delayed Payments and High AR?

This Chiropractic Clinic Turned Things Around in Just One Week

Many chiropractic clinics deliver exceptional care, but behind the scenes, insurance billing challenges can silently hurt cash flow and team productivity. That’s exactly what happened at a busy California-based chiropractic clinic offering chiropractic care, physical therapy, massage, acupuncture, and sports medicine. Despite high patient volume, they were facing unexplained delays in insurance payments and a rising Accounts Receivable (AR) balance.

The core issue? Misrouted claims—especially those intended for American Specialty Health (ASH)—due to outdated or incorrect payer information.

After partnering with zHealth’s Managed Billing Services, the clinic saw a major turnaround. zHealth’s billing experts performed a detailed eligibility verification review, identified misrouted ASH claims, corrected them at the source, and resubmitted them properly. The results were fast and measurable:

What You’ll Find in This Case Study

In this case study, you’ll discover:

• The real billing challenges faced by this chiropractic clinic 

• The root cause of rising AR

• How zHealth’s Managed Billing Team identified and corrected claim submission errors 

• Step-by-step actions taken by zHealth to improve billing workflows

• The impact of these changes

• Why expert billing support matters for chiropractic practices navigating complex insurance requirements

Ready to take control of your billing? Request a free call back and discover how zHealth Billing Services can help your chiropractic practice get paid faster and operate smarter.