Bring Dropped-Off Patients Back with Automated Reminders.
And keep them.
Increase patient retention and reduce no-shows, on autopilot. With zHealth’s patient recall software, reactivate patients effectively and grow your revenue with automated recall reminders, birthday messages, and missed appointment notifications.
Wellness practices spend 80+ hours reaching out to patients for appointment reminders, confirmations, and reactivation. What else could be done with that time? Provide the best care possible. Leverage zHealth’s Patient Recall Messaging Software to send automated reminders to patients who have not visited your practice for a while.
Keep schedule full. Patients happy.
Stay connected with patients during and between visits to drive better outcomes. Our patient recall software helps you automate follow-ups, reduce drop-offs, and keep patients engaged in their care.
Deliver highly personalized patient experiences
Most practices assume their recall rates are within the industry average. But is it? Our research shows that the average practice is leaving hundreds of thousands of dollars in lost of revenue on the table. Bring patients back to your clinic and generate more revenue.
More patients = more revenue
zHealth offers more than just a patient recall tool. Whether a patient needs to be reactivated or missed an appointment, zHealth automatically sends a text message and let them book an appointment, hassle-free.
Automated Patient Recall and Reactivation Software with Powerful Features
zHealth is power-packed and has everything you need to engage your patients and keep them.
Unlimited SMS messages
Unlimited SMS recalls included in the patient recall solution.
Boost staff productivity
Automate your recall process so you and your staff will have one less thing to worry about.
Track reactivated patients
Recall reminders are logged automatically in your zHealth account so you can track them.
Deliver excellent care
Now you will have more time to provid a better in-practice experience for patients.
No more missed revenue
Avoid missed revenue opportunities with missed appointment notifications.
Enhanced value-based care
zHealth makes “keeping in touch” with patients easier which is crucial to improving care.
Wondering if your practice needs a patient reactivation solution?
Download the eBook and learn how automating the patient recall process can help you bring in more patients and increase revenue.
Browse More Features of zHealth Commerce Platform
Online Review Automation
Patient Reactivation
2-way Text Messaging
Mobility Solutions
Patient Education
Insurance and Claim Submission
Intuitive Notes and Documentation
Online Bill Payment
Memberships and Packages
Patient Communication and Engagement
Scheduling and Appointments
Reviews and 2-way texting
Cloud-Based Software
Automated SMS/Email Reminders
Insurance and Claim Submission
Intuitive Notes and Documentation
Easy Invoicing and Billing
Easy Invoicing and Billing
Every day, thousands of providers use zHealth software on their journey for growth.
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FAQs on Patient Reactivation Software
How does zHealth's patient recall solution work?
zHealth patient recall software automatically tracks your inactive patients who have not visited your clinic for 3, 6, or 12 months. The software then sends an automated text reminder to the patient’s mobile device, via secure SMS. The patient can then call the practice or book an appointment.
Will the automated recalls process stop when the patient has booked their recall appointment?
zHealth will stop sending recall messages to those patients who booked an appointment after receiving our recall reminders. The software will continue sending recall SMS to other patients who have not booked an appointment for a while.
Is patient communication secure?
zHealth’s data security and privacy policies apply. In this particular instance, we sync your recalls for the sole purpose of facilitating practice-patient communication. All information is transmitted securely to zHealth database, and no information is ever passed on to a third-party without patient consent.
Does it come integrated with EHR or practice management software?
Yes, zHealth patient recall software comes fully integrated with our practice management software. This means your patient data, scheduling, and communication workflows are all connected, so recalls are automatically triggered based on visit history, treatment plans, or missed appointments, without needing any separate tools.
Can patient recall software reduce no-shows?
Yes. Patient recall software significantly reduces no-shows by sending timely reminders and follow-ups via SMS, email, or calls. These automated messages prompt patients to confirm, reschedule, or cancel appointments, helping clinics fill gaps and keep schedules full. Studies show that automated reminders and recall systems can reduce no-show rates by 20–30% or more.
A thriving chiropractic practice was concerned about the growing number of patients who had dropped off from the care in the last few months. It was frustrating for the clinic staff to make phone calls when most patients don’t answer their phones. Read the case study to learn how zHealth’s patient reactivation software, helped the clinic generate $39,000 in annual collections from its inactive patients.
The Only Software You Need to Make Every Patient Interaction Count
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