Is it possible that your current chiropractic EHR system may be stifling your practice’s growth? Here are some telltale signs.
1. It’s server-based and outdated, so unless you have a remote desktop (which already slows things down), you basically can’t do anything out of the office.
2. Navigating the software is confusing. It’s not user-friendly in a lot of areas. The EHR system requires too many click actions to get to specific sections.
3. Customer support is poor and there is no direct phone number to call to have the issue solved right away, you have to email them and wait for days to get them back to you.
4. The software is pricey. The pricing of your current software is at a higher end when compared to other similar chiropractic software companies.
5. The billing software is not fully integrated into the EHR, meaning that the billing needed to be entered separately from the charting in a separate program that didn’t carry over more than demographic information from the charting portion.
If a chiropractic EHR system does not provide immediate value and is overly complex to set up and use, it will fail to do what it was designed to do: streamline practice operations and increase revenue.
If you can’t seem to get your EHR software system to fit your unique practice, it might be time to find an all-in-one, easy-to-use chiropractor software system that supports your workflow and can streamline rather than stifle your practice growth.
So what does a good chiropractic software system look like? Let’s summarize the top features you should look for in your next chiropractor software system.
1. Appointment Scheduling: This is the core module of chiropractic software. Patients can book their own appointments online and can only book their chiropractic provider when they’re available. Patients can get automatic appointment reminders sent to their email or phone so they never forget about their scheduled appointment.
2. Patient Records Management: Consolidate all patient clinical and billing information in one place.
3. Billing and Invoicing: Helps you create and manage all invoices and insurance billing.
4. Claims Management: Manage the process of submitting and following up on claims with insurance companies.
5. SOAP Notes: Record notes in patient charts (e.g., subjective, objective, assessment, plan) directly in the system.
6. Patient Communication: Communication tools like text messaging, emails, video calls, and patient portals deliver a better patient experience and improve chiropractor patient engagement.
7. HIPAA compliance: Regulatory compliance is a feature chiropractic providers need in their EHR software solution.
These are the top features you should look for when switching to a new chiropractic EHR system.
Switching to new software can be frustrating. This is why zHealth’s automated, customizable, intuitive software works with chiropractors directly to alleviate common pain points — making the transition effortless.
Designed specifically for the unique needs of chiropractic offices, zHealth chiropractic software has over 100 features, including appointment scheduling, reminders, invoicing, billing, SOAP notes, and more.
| zHealth Software Features | |||
| Patient Intake Forms | Automated Patient Recalls | SOAP Salting | HIPAA Compliance |
| Patient Portal | Text Messaging | SOAP Templates | Email Patient Balance |
| Patient Appointment Scheduling | Appointment Description | Custom Intake Forms | Automatic data backup |
| Patient Signature During Intake | Patient Self-Check-in | Outcome Assessment Tools | Bulk Texting |
| New Patient Registration | Patient Insurance Management | Multiple Location Management | ERA/EOB Posting |
| Appointment Confirmations | No-Show Tracking | Patient Statements | Bulk Claim Submission |
| Appointment Reminders | Patient Check-In | Charge Entry | Multiple Calendar Views |
| Calendar Management | Patient Check-Out | Claim Submission | Integrated payment processing |
| Color-Code Scheduling | Holidays Management | Claim Tracking | Unlimited staff users |
| Waiting Queue Management | Provider Business Hours | Integrated Clearinghouse | Unlimited File Storage |
| Drag-and-Drop Scheduling | Practice Revenue Reports | Access Control for Staff | Free Data Import |
| Appointment Directory | Patient Visit Report | Memberships Management | SSL and Bank-Level Security |
| Slot Customization | Custom Reports | Email Documents | Patient Body Chart Tool |
| Appointment Status | Billing Reports | Upload Past Notes/Images | Mobile features |
| Centralized Scheduling | Recall & Schedule Reports | Give Access to Notes | Multi-Location Management |
| Recurring Appointments | Online Review Management | Quick Patient Search Tool | Multiple Provider Management |
| Patient Communication | Telehealth Video Calls | Daily Logs | Forms Management |
| Add Patient’s Family Members | Online Payments | Communication Audit Trail | Custom SOAP Notes |
| Merge Duplicate Patients | Compliant SOAP Notes | Transaction Audit Trail | Alerts/Notifications |
| Inventory Feature | Voice Dictation in SOAP | Accept Credit Card Payments | Assessment/Exam Management |
Conclusion
The best chiropractic software will allow you to put more time and effort into taking care of your patients and improving other parts of your practice by making the administrative tasks much easier and less time-consuming.
Determining which features are most crucial to your practice is the first step to finding the best chiropractic software solution, followed by comparing software vendors based on those requirements. Take the time to choose the best software for your chiropractic practice.
zHealth is powerful and award-winning chiropractic EHR software that comes with an intuitive interface and extensive training resources to help your team get the most out of the software. You can schedule a free demo here.
