Research shows that SMS text open rates are as high as 98%, compared to just 40% of all emails and 24% of all calls. And, on average, it takes just 90 seconds for someone to respond to a text!

Today’s patients desire ease, convenience, and choice, whether it comes to scheduling an appointment or paying for their chiropractic services. 2-way texting messaging offers patients a faster, more convenient way to talk to and respond to their providers. Text messaging gives patients the experience they want while reducing work for staff.

2-way text messaging can improve every patient touchpoint, leading to higher patient satisfaction. Patients are connected with their providers in real-time and get the information they need where and when they need it.

If your practice is not texting your patients yet, it’s time to start now. Check out this infographic to understand why 2-way text messaging should be a part of your patient engagement strategy.

zHealth Conversations allows chiropractic providers for easy texting and communication with patients through two-way texting. Efficiently reach out and respond to patient questions, concerns and more, directly from your desktop. zHealth Conversations is integrated with our chiropractic practice management software, so there is no need to waste time navigating between multiple platforms. With zHealth Conversations, you can:

• Get patient information faster
• Reach patients more quickly and reliably.
• Text patients to fill out last-minute schedule
• Save time and money by reducing phone calls
• Improve patient experience and satisfaction
• Increase patient retention
• Improve bottom-line and revenue

To learn more about how zHealth Conversations can help your chiropractic practice better engage, connect, communicate, and inform patients, contact us here.